How to Set Up Cox Business Email: A Multi-Platform Guide

The Cox Business email service has undergone some changes and is only available to its legacy account holders. For those who continue to use this service, you can still access it via webmail, and there are several ways to set up your email on a variety of platforms.

This article will provide the necessary settings and steps to set up Cox Business email on a desktop, iPhone, and Android.

What is Cox Business Email?

Internet Service Providers occasionally offer something extra to sweeten the deal when you are signing up for Wi-Fi. It might be a suite of solutions sold as a bundle, including data storage, an email account, or phone services. Cox offered a business-branded email account to go with internet packages.

As it turns out, it wasn’t a particularly attractive offer. In August of 2019, Cox announced that due to a lack of interest, it would cut back on this feature and no longer provide new email accounts.

Cox has a fairly standard business email account. With an existing Cox Business email account you can:

  • Send and receive emails
  • Have 2GB of storage
  • Create email templates
  • Filter emails into different folders
  • Create a custom email signature
  • Use your own domain name for an email address
  • Add up to nine secondary users

Note: Due to the email service cutback, secondary users can no longer get their own email address associated with the primary account. For example, you cannot have an account with multiple addresses, such as:,, and

Secondary users can still access the primary account. This is practical if a team shares access to a single inbox for general inquiries, like:

If you are one of the few who still have a Cox Business email account, Mailbird is here to help you set it up across various devices.

How You Can Set Up and Access Your Cox Business Email

Desktop Client

An email client like Mailbird can run a number of email providers through one software — even the ones that are being phased out. This enables you to save all of your emails to your computer and work offline in a convenient unified inbox.

Cox Business email can be set up for a variety of email clients by configuring the incoming and outgoing servers, using IMAP and POP3 settings.

Depending on your email client, how you arrive at setting up Cox Business email will vary slightly. We will take this opportunity to show you how simple the setup is with Mailbird.

  • First find the section of your client that allows you to add a new email account. For example Settings, then Accounts.
  • After you add your email address, you can opt to manually configure your account.
  • This is where you will enter details for either IMAP or POP3.
  • You will need to enter the server settings for emails to set it up to your email client. Choose either IMAP or POP3 for your incoming server and SMTP for your outgoing server. Feel free to read more about email protocols here.

Requires Authentication

  • Refresh your email client and your email account will connect.


The Cox Business webmail account requires a network connection and a compatible web browser, such as Chrome.

You may be used to finding the Cox login at Cox Business webmail now redirects from to a sign-in page from

  • Enter your Cox Business email address under User ID.
  • Enter the password for your email under Password.
  • Select Sign In.


Just like the email client, you can set up email on your iPhone or Android via the IMAP and POP3 feature. This requires manually adding some details, which we will go over below.

Here is how to set up Cox Business email for iPhone using IMAP or POP3 settings. This is useful for users who want to access their email outside of their home or office.

  • On your iPhone, open Settings.
  • Go to Mail and select Accounts.
  • Select Add Mail Account.
  • Select Other.
  • Next, enter your Cox business email address, password, and description.
  • Next, decide if you want to connect using IMAP or POP3. Enter the incoming server settings from the table below.
  • You can click on your email address and go to Advanced to confirm that the information you have entered is correct.
  • Restart your iPhone.
  • Go to Mail and your email should be available and activated.

It is a similar process to set up Cox Business email for Android. You’ll need to access the outgoing mail server to set up IMAP or POP3 as well.

  • Go to the Email App.

If this is the first time you are setting up email on your phone, you will be given a Set up Email screen, tap Other.

If you have added an email account previously, go directly to the Settings icon.

  • Go to Add New Account, enter your full Cox email address and password.
  • Select Manual setup.
  • Under Select account type , choose IMAP or POP.
  • In the Server settings window, look for: Incoming Server. Fill in the following information:
  • Then, in the Server settings window, look for the Outgoing Server section.

Requires Authentication

  • Then, restart your Android to activate the settings.
  • Open your Email app, Cox Business email should be set up.

Key Takeaways

If you’re transitioning your email to another provider but plan to keep your Cox email, adopting Mailbird as an email client is a great way to easily check all of your emails in one place and stay organized.

As you slowly move onto a new business email provider, we’ll help you integrate all of your calendars, task management apps, and even messenger services. In short, our simple, customizable layout makes inbox zero more attainable than ever.

Setup is simple and we’re available to support you every step of the way.

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