Is Your AOL Mail Not Working? Try These Troubleshooting Solutions to Fix Common AOL Problems

Why You Might Experience AOL Issues

Poor Internet Connection

Outdated Web Browser or Operating System

Mail Server Outages

Incorrect Mail Account Settings

Is AOL Mail Down? How to Find Out the Server Status

General Issues with AOL and How to Solve Them

Not Receiving AOL Mail Emails

#1. Check Email Filters

#2. Check the Spam/Junk Folders

#3. Check Your Blacklist

#4. Check the Server Settings (IMAP/POP3)

Problems Sending Emails

Problems Retrieving Emails

#1. Clear the Browser’s Cache

#2. Enable Pop-Ups

#3. Check Your Firewall

#4. Disable “Protected Mode” in Internet Explorer

#5. Reset Browser Settings

Can’t View Images With AOL Mail

  • Check the email’s attachments. Some programs send images as attachments by default instead of embedding them in the email, which may require a download before the image can be viewed.
  • Clear the browser cache. It is a good idea to clear your browser cache periodically, even if you aren’t experiencing problems with AOL Mail, but it’s a relatively low-impact way to see if the browser can adjust itself the next time you open an email.
  • Check the image’s format. If the image in question is from a known sender — not an embedded image like a logo — make sure their email application is able to send images of that type. Often, a simple conversion from a JPEG to a BMP fixes the problem.
  • Reset your browser’s settings. Just as receiving webmail can be compromised by a browser’s settings, receiving images can also be affected. The same rules apply in terms of the circumstances that warrant a browser reset.

Blerk Error 1

  • Update your browser to the latest version, or switch to a newer one if the browser itself is considered outdated (e.g. upgrading from Internet Explorer to Microsoft Edge).
  • Tweak your security settings to be more lenient toward incoming data. There is no all-purpose solution here since all browsers have their own security settings, so some trial and error might be required.
  • Verify that you have the correct URL for AOL Mail since it may have changed a few times since you first started using it.
  • Add aol.com to your list of trusted sites in browsers where this functionality is applicable. This is often noted as a “whitelist.”
  • Disable protected mode in Internet Explorer.

Error Code 521

  • Restart the machine. This may sound like the usual IT joke, but simply restarting your computer often works.
  • Verify that your OS is up to date. Outdated or missing local files in your operating system are no different from corrupted ones. Before taking any drastic measures, verify that you have all the files and applications present for your system to run properly. This starts with updating the OS itself to make sure no important registry items are missing.
  • Run a disk cleanup utility. All modern operating systems should have some type of built-in disk cleanup utility that includes an integrity checker for your file systems. Short of this, there are plenty of third-party disk cleanup utilities available on the web.
  • Run an antivirus scan. File corruption raises the possibility that there is malicious software at work in your system. Removing these malicious programs, or quarantining them at the least, can eliminate problems that cause Error Code 521.
  • Perform a system restore. In Windows, a system restore reverts your OS back to a previous version, hopefully before the file corruption that caused the error code. This process will also eliminate changes you want to keep, however, so a thorough backup system for any important data is strongly recommended.

AOL Mail Problems on Mobile Devices

  • Network. Check your connection to make sure you’re either on a mobile network (4G, 5G) or a Wi-Fi network.
  • Airplane mode. Make sure your phone isn’t in “airplane mode,” which turns off all external connections, including the Internet.
  • Updates. Verify that both your phone’s OS and the app are up to date. Outdated local files can affect mobile devices as much as desktops.
  • Cache data. Clearing browser cache periodically is always a good idea. Mobile browsers are no exception.
  • Device restart. Like desktop complications, many mobile challenges can be solved by a simple restart of the device. This is a straightforward cleanup operation that allows software to self-repair any faulty parameters.

Is Your AOL Still Not Working? Try Mailbird!

What Is Mailbird?

Mailbird’s Features

  • A Unified Inbox for all your email accounts;
  • A highly-customizable layout that remains simple enough for anyone to use;
  • Integration with apps like Facebook, WhatsApp, and Twitter;
  • Snooze emails and return to them when needed;
  • Speed Reader integrations that increase efficiency exponentially;
  • Custom Sounds for your desktop alerts;
  • Linkedin Lookup for cutting-edge professional networking;
  • Attachment Searches for finding emailed files easily;
  • Dark Themes for even further customization;
  • Keyboard shortcuts for more convenient navigation;
  • Support for 21 different languages; and
  • 24/7 customer support.

What’s Next?

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store